Pressacessio in the StartupValley interview.
How websites and digital workflows work together, explained by Victor Knapp in conversation with StartupValley (German).
What does this mean for your business?
A website is often the beginning of a customer contact. After that, details need to arrive, questions need to be answered and appointments organised. Planning these steps together can make the path easier for customers and for your own team.
A sensible start is a clearly limited workflow: for example, passing an enquiry with the necessary details to the responsible person. Before implementing it, it's worth checking how often the step occurs, how much rework it causes and which exceptions a human has to decide.
From the interview into practice
Our articles (German) go deeper into the individual steps:
If you would like to discuss a workflow in your company, tell us about your plans.
acessio's own press note. The full interview appeared on StartupValley; the original article linked above remains the source.
- Why a website alone rarely brings more success: planning the path after the website visit.
- Automating recurring workflows: typical connections between booking, organisation and customer contact.
- Pre-qualifying enquiries: collecting the necessary information before the quote.
Let's get to know each other.
The initial consultation is free, at our office at Königstraße 35, Stuttgart, or by video.